Unlock the Best Price Guarantee with Thread Collective
At Thread Collective, we believe in offering you the best value for your money. That's why we're excited to introduce our Price Match Guarantee! If you find an identical product elsewhere at a lower price, we'll match it, ensuring you get the best deal without compromising on quality.
How does it work? It's simple:
- Find Your Desired Product: Browse through our wide range of premium craftĀ supplies and select the one you love.
- Spot a Lower Price: If you stumble upon the same product at a lower price on another Australia-based website or in-store, take note of the details.
- Fill Out the Contact Form: Use our convenient contact form below to provide us with the product details, the competing price, and where you found it.
- Let Us Work Our Magic: Our dedicated team will review your request and get back to you with a matched price, ensuring you get the best deal possible.
Why choose Thread Collective's Price Match Guarantee?
- Quality Assurance: We stand by the quality of the craft tools and supplies we source locally and internationally. You'll never have to compromise on quality to get the best price.
- Savings: Enjoy the peace of mind knowing you're getting the best value for your purchase.
- Hassle-Free Process: Our streamlined price match process makes it easy for you to secure the best deal without any hassle.
Ready to unlock savings?
Terms and Conditions
Our Price Match Guarantee ensures that you can shop with confidence, knowing that you're getting the best deal possible.
Here's how our Price Match Guarantee works:
- Eligibility: Our Price Match Guarantee applies to identical products that are available for purchase and in stock at both Thread Collective and a competitor's store or website. The product must be of the same brand, model, size, colour, and condition.
- Competitor's Price: To request a price match, you must provide us with the details of the competing offer, including the competitor's name, the specific product, the price, and the date of the offer. The competitor's price must be current, advertised, and publicly available.
- Verification: Once we receive your price match request, our team will verify the information provided. We may require additional documentation or evidence to validate the competing offer.
- Approval: If your price match request meets all the eligibility criteria and is approved, we will match the lower price. This applies to the product's base price and does not include taxes, shipping fees, promotions, or discounts.
- Exclusions: Our Price Match Guarantee does not apply to clearance, closeout, liquidation, or limited-quantity offers. It also does not apply to auction sites, marketplace sellers, refurbished or second-hand products, or pricing errors.
- Limitations: We reserve the right to limit the quantity of price-matched items per customer. Price match requests must be made before or at the time of purchase and cannot be applied retroactively.
- Policy Changes: Thread Collective reserves the right to modify or cancel the Price Match Guarantee policy at any time without prior notice. Any changes or updates to the policy will be communicated on our website.
- Contact Us: To request a price match or for any inquiries regarding our Price Match Guarantee policy, please fill out our contact form or reach out to our customer service team.
By offering a Price Match Guarantee, Thread Collective aims to ensure that you always receive the best value for your purchases. Shop confidently and enjoy unbeatable savings with Thread Collective.
Last updated: 11 May 2024
